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| Terms & Shipping |
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Payment Methods
We accept Visa, MasterCard, Discover, personal checks or money orders, and only U.S. funds are accepted. Please do not send cash through the mail. Please make checks and money orders payable to Miniature Manor. Credit cards are not charged until the order is ready to ship.
Returned checks are subject to a $25 charge, in addition to the order total for merchandise and postage.
Shipping Rates
Shipping is by regular U.S. mail unless the customer requests another carrier. Postage and shipping costs within the U.S. its territories and possessions are as follows:
Up to $20 - $5.00
$20.01-$50 - $8.00
$50.01-$100 - $10.50
$100.01-$300 - $12.00
Over $300 - Free
Please note: Some items, due to size or special packing requirements, require additional shipping charges. Any additional shipping charges will be listed with the item. You will be notified of the total shipping charges before processing your order.
Insurance is not included in the shipping charges. If you want your package insured please let us know and we will add it to your total.
International Orders
International orders are welcome. Only VISA and MasterCard may be used, and only US funds are accepted. Overseas orders will include a US Customs Form Declaration.
International shipping rates are based on United States Postal Service's Global Priority Mail. This is the best value for small packages: time in transit varies. We will let you know how much the shipping will be before we process the order.
Pricing
All pricing is shown in U.S. dollars. Pricing may fluctuate depending on manufactures price changes and you will be notified by email or on the final invoice. All prices are subject to change without notice. My Miniature Manor reserves the right to correct errors and omissions.
The receipt of an email order confirmation is simply a recognition that we have received your requested order, and does not constitute an offer to sell or that all items are available. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether. We reserve the right to cancel any order.
Returns
I want you to be completely satisfied with your purchases from My Miniature Manor. If for any reason you are unhappy with your purchase we will gladly accept it for exchange or store credit. Please note the following instructions.
Before making a return or exchange, please call us at 516-294-7441 or contact us via our Contact form, so that we are aware that a package will be arriving from you. All returns must be received within 21 days after purchase, and the merchandise must be in sellable condition. Shipping costs will not be refunded. We would also appreciate knowing the reason for the return so that we can maintain the highest level of customer satisfaction.
Shipping Time
Orders are usually shipped within 1-5 days after payment (or, in the case of personal checks, after payment clears). International orders may take a few extra days to process. We will notify you by email or telephone of any delays in completing your order. |
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